Terms and Conditons
Designs188 wants you to receive your merchandise as quickly as possible. Please allow 24-48 hours for processing. Processing and shipment times do not account for holidays or weekends. Business days are defined as Mon-Fri , excluding all major US National Holidays.
Where do we ship?
Designs188 ships to all 50 states, Puerto Rico.
- ALL ORDERS SHIP FREE!
- If a shipment is refused, customer is responsible for return shipping cost (if applicable)
- Return shipping cost will be deducted from merchandise refund if shipment is refused
- Orders ship via United States Postal Service (USPS) Priority Mail® 2-day
- Customer provides complete and correct address at time of order
- Shipping time frame starts at time of notification email that package has been deposited with USPS
- Please allow 2-5 business days for delivery
- If shipment is not delivered by stated time in confirmation email, please email info@designs188
- If package is damaged please contact info@designs188
Where is my order?
Please visit our tracking page at this link.
- All pieces have been described and displayed as accurately as possible on designs188.com
- Slight variations of coloring may occur when viewing through different media platforms
- All pieces are handcrafted in Venice, Italy at our DESIGNS188 studios by Trina
Tygrett-Nason, Giorgio Nason, and Debora Biolo.
- Each artist faithfully strives to reproduce each piece with the same high quality.
- Pieces may vary slightly in size, style, and shape. Please take satisfaction in your purchase that each
jewelry piece is delicately handcrafted and is not mass produced.
Designs188 strives to provide the customer with the best buying experience possible. If you are not
happy with your purchase, we want to make it right. We value our customers. If you are not satisfied with your purchase
please contact us at firstname.lastname@example.org to initiate the return process.
The Return Process
- Returns are accepted within ten (10) calendar days of delivery confirmation
- Returned items are accepted if they are in new and unused condition with all original packaging and documentation.
- Returned items are not accepted if they show signs of being worn or in an altered state from original purchase condition.
- Customers are responsible for return shipping costs
- Designs188 Quality Assurance Team inspects items within twenty-four (24) hours of receiving the return
- On items eligible for refund, Designs188 issues refund in the form of original payment and notifies customer of approval of refund via email address provided at time of purchase
- Customer may contact bank/card issuer for refund time estimates
RMA RETURN ADDRESS:
133 W Market St
Indianapolis IN 46204-2801